Upgrade Your Hot Water, Stress-Free
Switching to a new hot water system doesn’t have to be complicated. We make the entire process easy and worthwhile. Our high-quality heat pump and solar hot water systems are designed for Australian conditions—delivering reliable performance, reduced energy costs, and eligibility for generous government rebates.
And we handle every step for you, including:
1. A free on-site inspection to ensure the perfect system for your home or business
2. Managing all rebates and incentives so you receive the full benefits
3. Safe removal and environmentally responsible recycling of your old unit
4. A 1-year installation warranty plus long-term product warranties for added confidence
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Terms & Conditions – NSW (VEU)
- NSW energy incentives are provided under the NSW Energy Savings Scheme (ESS) and are subject to change or withdrawal in line with government policy.
- Eligibility for incentives depends on factors including property type (residential or commercial), existing hot water system, fuel source, installation location, and the system selected.
- Any estimated savings or discounts are indicative only and confirmed after a site assessment.
- Final installation pricing is confirmed following a site inspection and may vary based on access, electrical or plumbing requirements, safety considerations, or site conditions.
- Energy incentives apply only when the hot water system is supplied and installed by Sufficient Energy or its authorised installers.
- All Energy Savings Certificates (ESCs) generated as part of the installation must be assigned to Sufficient Energy or its nominated scheme partner under the ESS.
- Customers must complete and sign all required ESS documentation on or before the installation date for incentives to be applied.
- If eligibility cannot be confirmed or ESS documentation is not completed, the customer may be required to pay the full cost of the system and installation.
- Additional work identified during the assessment or on installation day (including electrical upgrades, relocation requests, or access issues) may incur extra charges.
- If the customer or site representative is not present, access cannot be provided, or the site is deemed unsafe, the installation may be cancelled and a call-out or rescheduling fee may apply.
- Tenants must obtain written landlord approval prior to scheduling installation.
- Customer information may be shared with relevant scheme administrators, regulators, or auditors for compliance and reporting purposes, in accordance with our privacy policy.
- All goods and services are supplied in accordance with Australian Consumer Law, including applicable consumer guarantees.
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
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