Upgrade Your Hot Water, Stress-Free
Switching to a new hot water system starts with an assessment of your property and existing equipment. Eligible replacements may qualify for an ESS discount through the relevant ACP, subject to product, installation and documentation requirements. We’ll confirm any applicable discount and amount payable in your quote.
And we handle every step for you, including:
We help assess your site, select a suitable system and coordinate installation. You must provide the required customer information and signed scheme documents. Your quote will explain installation costs, applicable discounts, removal arrangements and product and installation warranty terms.
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Enquiry privacy notice: Sufficient Energy uses the details you submit to respond to this specific enquiry. Any required sharing with installation or scheme providers will be explained before you proceed. Submitting this enquiry does not provide consent to unrelated future marketing. For privacy questions, contact info@sufficientenergy.com.au.
Terms & Conditions — NSW Energy Savings Scheme (ESS)
- NSW energy incentives are provided under the NSW Energy Savings Scheme (ESS) and are subject to change or withdrawal in line with government policy.
- Eligibility for incentives depends on factors including property type (residential or commercial), existing hot water system, fuel source, installation location, and the system selected.
- Any estimated savings or discounts are indicative only and confirmed after a site assessment.
- Final installation pricing is confirmed following a site inspection and may vary based on access, electrical or plumbing requirements, safety considerations, or site conditions.
- Energy incentives apply only when the hot water system is supplied and installed by Sufficient Energy or its authorised installers.
- The relevant Accredited Certificate Provider (ACP) is responsible for creating Energy Savings Certificates (ESCs). Before you proceed, the ACP’s legal name and its verified nomination and certificate-creation terms must be provided in the applicable scheme documents. Sufficient Energy is not an ACP.
- Customers must complete and sign all required ESS documentation on or before the installation date for incentives to be applied.
- If eligibility cannot be confirmed or ESS documentation is not completed, the customer may be required to pay the full cost of the system and installation.
- Additional work identified during the assessment or on installation day (including electrical upgrades, relocation requests, or access issues) may incur extra charges.
- If the customer or site representative is not present, access cannot be provided, or the site is deemed unsafe, the installation may be cancelled and a call-out or rescheduling fee may apply.
- Tenants must obtain written landlord approval prior to scheduling installation.
- Customer information may be shared with relevant scheme administrators, regulators, or auditors for compliance and reporting purposes, in accordance with our privacy policy.
- All goods and services are supplied in accordance with Australian Consumer Law, including applicable consumer guarantees.
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
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Enquiry privacy notice: Sufficient Energy uses the details you submit to respond to this specific enquiry. Any required sharing with installation or scheme providers will be explained before you proceed. Submitting this enquiry does not provide consent to unrelated future marketing. For privacy questions, contact info@sufficientenergy.com.au.